Refund policy

RETURN & REFUND POLICY
At Trind Day, we want you to be satisfied with your purchase.
Returns
We accept return requests within 30 days of delivery.
To be eligible for a return, the item must be unused, in the same condition in which you received it, and in its original packaging when applicable.
To request a return, please contact us at:
support@trindday.com
Please do not send any product back before contacting our customer support team. We will provide return instructions and the appropriate return address.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at support@trindday.com.
Please include your order number and clear photos or videos showing the issue so we can review your request.
If approved, we will arrange an appropriate replacement or refund.
Non-Returnable Items
For health, hygiene, and safety reasons, certain opened or used personal-care, hygiene, or intimate products may not be eligible for return.
Gift cards, downloadable products, and final-sale items are also non-returnable unless required by applicable law.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations
If you need to cancel or modify an order, contact us immediately at support@trindday.com.
We cannot guarantee cancellation once an order has entered processing or has been shipped.
For any return or refund questions, contact:
support@trindday.com